[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"project-8476":3},{"id":4,"name":5,"fullName":6,"owner":5,"repo":5,"description":7,"homepage":8,"htmlUrl":9,"language":10,"languages":9,"totalLinesOfCode":9,"stars":11,"forks":12,"watchers":13,"openIssues":14,"contributorsCount":15,"subscribersCount":15,"size":15,"stars1d":16,"stars7d":17,"stars30d":18,"stars90d":15,"forks30d":15,"starsTrendScore":19,"compositeScore":20,"rankGlobal":9,"rankLanguage":9,"license":21,"archived":22,"fork":22,"defaultBranch":23,"hasWiki":24,"hasPages":22,"topics":25,"createdAt":9,"pushedAt":9,"updatedAt":26,"readmeContent":27,"aiSummary":28,"trendingCount":15,"starSnapshotCount":15,"syncStatus":29,"lastSyncTime":30,"discoverSource":31},8476,"osTicket","osTicket\u002FosTicket","The osTicket open source ticketing system official project repository, for versions 1.8 and later","osticket.com",null,"PHP",3796,1822,224,872,0,1,12,42,4,73.98,"GNU General Public License v2.0",false,"develop",true,[],"2026-06-12 04:00:39","osTicket\n========\n\u003Ca href=\"https:\u002F\u002Fosticket.com\">\u003Cimg height=\"80px\" width=\"80px\" src=\"images\u002Ffavicon.png\"\nalign=\"left\" hspace=\"10\" vspace=\"6\">\u003C\u002Fa>\n\n**osTicket** is a widely-used open source support ticket system. It seamlessly\nintegrates inquiries created via email, phone and web-based forms into a\nsimple easy-to-use multi-user web interface. Manage, organize and archive\nall your support requests and responses in one place while providing your\ncustomers with accountability and responsiveness they deserve.\n\nHow osTicket works for you\n--------------------------\n  1. Users create tickets via your website, email, or phone\n  1. Incoming tickets are saved and assigned to agents\n  1. Agents help your users resolve their issues\n\nosTicket is an attractive alternative to higher-cost and complex customer\nsupport systems; simple, lightweight, reliable, open source, web-based and\neasy to setup and use. The best part is, it's completely free.\n\nRequirements\n------------\n  * HTTP server running Microsoft® IIS or Apache\n  * PHP version 8.2 - 8.4 (8.4 recommended)\n  * mysqli extension for PHP\n  * MySQL database version 5.5 (or greater)\n\n### Recommendations\n  * ctype, fileinfo, gd, gettext, iconv, imap, intl, json, mbstring,\n    Zend OPcache, phar, xml, xml-dom, and zip extensions for PHP\n  * APCu module enabled and configured for PHP\n\nDeployment\n----------\nosTicket now supports bleeding-edge installations. The easiest way to\ninstall the software and track updates is to clone the public repository.\nCreate a folder on you web server (using whatever method makes sense for\nyou) and cd into it. Then clone the repository (the folder must be empty!):\n\n    git clone https:\u002F\u002Fgithub.com\u002FosTicket\u002FosTicket\n\nAnd deploy the code into somewhere in your server's www root folder, for\ninstance\n\n    cd osTicket\n    php manage.php deploy --setup \u002Fvar\u002Fwww\u002Fhtdocs\u002Fosticket\u002F\n\nThen you can configure your server if necessary to serve that folder, and\nvisit the page and install osTicket as usual. Go ahead and even delete\nsetup\u002F folder out of the deployment location when you’re finished. Then,\nlater, you can fetch updates and deploy them (from the folder where you\ncloned the git repo into)\n\n    git pull\n    php manage.php deploy -v \u002Fvar\u002Fwww\u002Fhtdocs\u002Fosticket\u002F\n\nUpgrading\n---------\nosTicket supports upgrading from 1.6-rc1 and later versions. As with any\nupgrade, strongly consider a backup of your attachment files, database, and\nosTicket codebase before embarking on an upgrade. Please review our [Upgrade\nGuide](https:\u002F\u002Fdocs.osticket.com\u002Fen\u002Flatest\u002FGetting%20Started\u002FUpgrade%20and%20Migration.html)\nor the [UPGRADING.txt file](UPGRADING.txt) for upgrade instructions.\n\nHelp\n----\nVisit the [Documentation](https:\u002F\u002Fdocs.osticket.com\u002F) or the\n[forum](https:\u002F\u002Fforum.osticket.com\u002F). And if you'd like professional help\nmanaging your osTicket installation,\n[commercial support](https:\u002F\u002Fosticket.com\u002Fsupport\u002F) is available.\n\nContributing\n------------\nCreate your own fork of the project and use\n[git-flow](https:\u002F\u002Fgithub.com\u002Fnvie\u002Fgitflow) to create a new feature. Once\nthe feature is published in your fork, send a pull request to begin the\nconversation of integrating your new feature into osTicket.\n\n### Localization\n[![Crowdin](https:\u002F\u002Fbadges.crowdin.net\u002Fosticket-official\u002Flocalized.svg)](https:\u002F\u002Fcrowdin.com\u002Fproject\u002Fosticket-official)\n\nThe interface for osTicket is now completely translatable. Language packs\nare available on the [download page](https:\u002F\u002Fosticket.com\u002Fdownload). If you\ndo not see your language there, join the [Crowdin](https:\u002F\u002Fcrowdin.com\u002Fproject\u002Fosticket-official)\nproject and request to have your language added. Languages which reach 100%\ntranslated are are significantly reviewed will be made available on the\nosTicket download page.\n\nThe software can also be translated in place in our [JIPT site](http:\u002F\u002Fjipt.i18n.osticket.com).\nOnce you have a Crowdin account, login and translate the software in your browser!\n\nLocalizing strings in new code requires usage of a [few rules](setup\u002Fdoc\u002Fi18n.md).\n\nLicense\n-------\nosTicket is released under the GPL2 license. See the included LICENSE.txt\nfile for the gory details of the General Public License.\n\nosTicket is supported by several magical open source projects including:\n\n  * [Font-Awesome](https:\u002F\u002Ffontawesome.com\u002F)\n  * [HTMLawed](https:\u002F\u002Fwww.bioinformatics.org\u002Fphplabware\u002Finternal_utilities\u002FhtmLawed)\n  * [jQuery dropdown](https:\u002F\u002Flabs.abeautifulsite.net\u002Fjquery-dropdown\u002F) (Project Deleted)\n  * [jsTimezoneDetect](https:\u002F\u002Fpellepim.bitbucket.org\u002Fjstz\u002F)\n  * [laminas-mail](https:\u002F\u002Fgithub.com\u002Flaminas\u002Flaminas-mail)\n  * [mPDF](https:\u002F\u002Fgithub.com\u002Fmpdf\u002Fmpdf)\n  * [PasswordHash](https:\u002F\u002Fwww.openwall.com\u002Fphpass\u002F)\n  * [PEAR](https:\u002F\u002Fpear.php.net\u002Fpackage\u002FPEAR)\n  * [PEAR\u002FAuth_SASL](https:\u002F\u002Fpear.php.net\u002Fpackage\u002FAuth_SASL)\n  * [PEAR\u002FMail](https:\u002F\u002Fpear.php.net\u002Fpackage\u002Fmail)\n  * [PEAR\u002FNet_SMTP](https:\u002F\u002Fpear.php.net\u002Fpackage\u002FNet_SMTP)\n  * [PEAR\u002FNet_Socket](https:\u002F\u002Fpear.php.net\u002Fpackage\u002FNet_Socket)\n  * [PEAR\u002FSerivces_JSON](https:\u002F\u002Fpear.php.net\u002Fpackage\u002FServices_JSON)\n  * [php-gettext](https:\u002F\u002Flaunchpad.net\u002Fphp-gettext\u002F)\n  * [phpseclib](https:\u002F\u002Fphpseclib.sourceforge.net\u002F)\n  * [Spyc](https:\u002F\u002Fgithub.com\u002Fmustangostang\u002Fspyc)\n","osTicket 是一个广泛使用的开源支持工单系统。它能够将通过电子邮件、电话和网页表单创建的查询整合到一个简单易用的多用户网页界面中，方便管理和组织所有支持请求与响应，确保客户获得应有的关注和及时反馈。该项目采用PHP语言开发，支持MySQL数据库，要求运行在Apache或Microsoft IIS服务器上，并推荐使用特定PHP扩展以优化性能。osTicket适合需要低成本且易于设置的支持平台的企业或个人使用，特别适用于希望提供高效客户服务但预算有限的情况。",2,"2026-06-11 03:18:12","top_language"]