[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"project-8418":3},{"id":4,"name":5,"fullName":6,"owner":7,"repo":5,"description":8,"homepage":9,"htmlUrl":10,"language":11,"languages":10,"totalLinesOfCode":10,"stars":12,"forks":13,"watchers":14,"openIssues":15,"contributorsCount":16,"subscribersCount":16,"size":16,"stars1d":17,"stars7d":18,"stars30d":19,"stars90d":16,"forks30d":16,"starsTrendScore":20,"compositeScore":21,"rankGlobal":10,"rankLanguage":10,"license":22,"archived":23,"fork":23,"defaultBranch":24,"hasWiki":25,"hasPages":23,"topics":26,"createdAt":10,"pushedAt":10,"updatedAt":41,"readmeContent":42,"aiSummary":43,"trendingCount":16,"starSnapshotCount":16,"syncStatus":44,"lastSyncTime":45,"discoverSource":46},8418,"freescout","freescout-help-desk\u002Ffreescout","freescout-help-desk","FreeScout — Free self-hosted help desk & shared mailbox (Zendesk \u002F Help Scout alternative)","https:\u002F\u002Ffreescout.net",null,"PHP",4329,675,46,37,0,8,16,84,25,30.49,"GNU Affero General Public License v3.0",false,"dist",true,[27,28,29,30,31,32,33,34,35,36,37,38,39,40],"customer-support","help-desk","helpdesk","helpdesk-ticketing","helpscout","laravel","osticket-alternative","php","shared-mailboxes","support","ticketing","ticketing-system","zendesk","zendesk-alternative","2026-06-12 02:01:53","# Free Self-Hosted Zendesk & Help Scout Alternative\n\n\u003Cdiv align=\"center\">\n\n\u003Cimg src=\"https:\u002F\u002Fraw.githubusercontent.com\u002Ffreescout-help-desk\u002Ffreescout\u002Fmaster\u002Fpublic\u002Fimg\u002Flogo-300.png\" width=\"180\" height=\"180\" \u002F>\n\u003Cbr\u002F>\u003Cbr\u002F>\n\n[![PHP version](https:\u002F\u002Ffreescout-helpdesk.github.io\u002Fimg\u002Fbadges\u002FPHP-7.1%2B-blue.svg)](https:\u002F\u002Fgithub.com\u002Ffreescout-help-desk\u002Ffreescout#requirements)\n\n\u003C\u002Fdiv>\n\n**FreeScout** is the super lightweight and powerful free open source help desk and shared inbox built with PHP (Laravel framework). Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.\n\nIf you want to support the project feel free to **star this repository**. It helps to increase the visibility of the project and let people know that it is valuable. Thanks for your support!\n\n![FreeScout](https:\u002F\u002Ffreescout-helpdesk.github.io\u002Fimg\u002Fscreenshots\u002Fscreenshot.png)\n\n## Table of Contents\n   * [Demo](#demo)\n   * [Features](#features)\n   * [Mobile Apps](#mobile-apps)\n   * [Requirements](#requirements)\n   * [Installation](#installation)\n   * [Cloud Hosted](#cloud-hosted)\n   * [Modules](#modules)\n   * [Tools & Integrations](#tools--integrations)\n   * [News & Updates](#news--updates)\n   * [Contributing](#contributing)\n   * [Screenshots](#screenshots)\n\n## Demo\n\n**[Live Demo](https:\u002F\u002Fdemo.freescout.net)**\n\n## Features\n\n  * No limitations on the number of users, tickets, mailboxes, etc.\n  * 100% Mobile-friendly.\n  * Multilingual: English, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Kazakh, Korean, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Slovak, Slovenian, Swedish, Turkish, Ukrainian.\n  * Seamless email integration.\n  * Supports modern Microsoft Exchange authentication.\n  * Fully supports screen readers (for visually impaired).\n  * Built with strong focus on [security](https:\u002F\u002Ffreescout.net\u002Fsecurity).\n  * Web installer & updater.\n  * Starred conversations.\n  * Forwarding conversations.\n  * Merging conversations.\n  * Moving conversations between mailboxes.\n  * Phone conversations.\n  * Sending new conversations to multiple recipients at once.\n  * Collision detection – notice is shown when two agents open the same conversation.\n  * Push notifications.\n  * Following a conversation.\n  * Auto reply.\n  * Internal notes.\n  * Automatic refreshing of the conversations list without the need to reload the page.\n  * Pasting screenshots from the clipboard into the reply area.\n  * Configuring notifications on a per user basis.\n  * Open tracking.\n  * Editing threads.\n  * Search.\n  * And more…\n\nNeed anything else? Suggest features [here](https:\u002F\u002Ffreescout.net\u002Frequest-feature\u002F).\n\n## Mobile Apps\n\nMobile apps support the same functionality and modules as the web version of your FreeScout installation. Both support agents and administrators can use mobile apps.\n\n\u003Ca href=\"https:\u002F\u002Ffreescout.net\u002Fandroid-app\u002F\" target=\"_blank\" rel=\"nofollow\">\u003Cimg alt=\"Android App\" src=\"https:\u002F\u002Ffreescout-helpdesk.github.io\u002Fimg\u002Fapps\u002Fandroid.png\" width=\"200px\" \u002F>\u003C\u002Fa> \u003Ca href=\"https:\u002F\u002Ffreescout.net\u002Fios-app\u002F\" target=\"_blank\" rel=\"nofollow\">\u003Cimg alt=\"iOS App\" src=\"https:\u002F\u002Ffreescout-helpdesk.github.io\u002Fimg\u002Fapps\u002Fios.png?v=1\" width=\"200px\" \u002F>\u003C\u002Fa>\n\n[MacOS Menu Bar App](https:\u002F\u002Fgithub.com\u002Fjonalaniz\u002Fscouter)\n\n## Requirements\n\nFreeScout is a pure PHP\u002FMySQL application, so it can be easily deployed even on a [shared hosting](https:\u002F\u002Fgithub.com\u002Ffreescout-help-desk\u002Ffreescout\u002Fwiki\u002FChoosing-a-Server).\n\n  * Nginx \u002F Apache \u002F IIS\n  * PHP 7.1 - 8.x\n  * MySQL 5.0+ \u002F MariaDB 5.0+ \u002F PostgreSQL\n\nThere are no minimum system requirements (CPU \u002F RAM) – FreeScout will run on any system.\n\n## Installation\n\n[Installation Guide](https:\u002F\u002Fgithub.com\u002Ffreescout-help-desk\u002Ffreescout\u002Fwiki\u002FInstallation-Guide)\n\nImages & one-click installs:\n\n* [Docker Image](http:\u002F\u002Ffreescout.net\u002Fdocker\u002F)\n* [Softaculous](http:\u002F\u002Fwww.softaculous.com\u002Fapps\u002Fcustomersupport\u002FFreeScout) (cPanel, Plesk, ISPmanager, H-Sphere, DirectAdmin, InterWorx)\n* [Fantastico](http:\u002F\u002Fff3.netenberg.com\u002Fvisitors\u002Fscripts\u002Ffreescout\u002Fview) (cPanel, DirectAdmin, ISP Manager, ISP Config)\n* [Cloudron](https:\u002F\u002Fcloudron.io\u002Fstore\u002Fnet.freescout.cloudronapp.html)\n* [Ubuntu](https:\u002F\u002Fgithub.com\u002Ffreescout-help-desk\u002Ffreescout\u002Fwiki\u002FInstallation-Guide#interactive-installation-bash-script-ubuntu) (bash script)\n\n## Cloud Hosted\n\n[Cloud Hosted FreeScout](https:\u002F\u002Ffreescout.net\u002Fcloud-hosted\u002F)\n\n## Modules\n\n* [Official Modules](https:\u002F\u002Ffreescout.net\u002Fmodules\u002F)\n* [Community Modules](https:\u002F\u002Ffreescout.net\u002Fcommunity-modules\u002F)\n\n## Tools & Integrations\n  \n  * [API](https:\u002F\u002Fapi-docs.freescout.net\u002F)\n  * [Migrate to FreeScout](http:\u002F\u002Ffreescout.net\u002Fmigrate\u002F) (from any help desk)\n  * [Zapier](https:\u002F\u002Ffreescout.net\u002Fzapier\u002F)\n  * [Make](https:\u002F\u002Ffreescout.net\u002Fmake-integration\u002F) (Integromat)\n\n## News & Updates\n\nDon't miss news, updates and new modules!\n\n[Email Newsletter](https:\u002F\u002Ffreescout.net\u002Fsubscribe\u002F) | [Facebook](https:\u002F\u002Ffreescout.net\u002Ffacebook\u002F) | [Twitter](https:\u002F\u002Ffreescout.net\u002Ftwitter\u002F) | [YouTube](https:\u002F\u002Ffreescout.net\u002Fyoutube\u002F) | [Telegram](https:\u002F\u002Ffreescout.net\u002Ftelegram\u002F) | [RSS](https:\u002F\u002Ffreescout.net\u002Ffeed\u002F)\n\n## Contributing\n\n* [Support the project by leaving a feedback](https:\u002F\u002Fgithub.com\u002Ffreescout-help-desk\u002Ffreescout\u002Fissues\u002F288)\n* [Development Guide](https:\u002F\u002Fgithub.com\u002Ffreescout-help-desk\u002Ffreescout\u002Fwiki\u002FDevelopment-Guide)\n* [Todo list](https:\u002F\u002Fgithub.com\u002Ffreescout-help-desk\u002Ffreescout\u002Flabels\u002Fhelp%20wanted)\n* [Translate](https:\u002F\u002Fgithub.com\u002Ffreescout-help-desk\u002Ffreescout\u002Fwiki\u002FTranslate)\n\n## Screenshots\n\nDashboard:\n\n![Dashboard](https:\u002F\u002Ffreescout-helpdesk.github.io\u002Fimg\u002Fscreenshots\u002Fdashboard.png)\n\nConversation:\n\n![Conversation](https:\u002F\u002Ffreescout-helpdesk.github.io\u002Fimg\u002Fscreenshots\u002Fconversation.png)\n\n\nMailbox connection settings page:\n\n![Mailbox connection settings page](https:\u002F\u002Ffreescout-helpdesk.github.io\u002Fimg\u002Fscreenshots\u002Fmailbox-connection.png)\n\nNotifications:\n\n![Notifications](https:\u002F\u002Ffreescout-helpdesk.github.io\u002Fimg\u002Fscreenshots\u002Fnotifications.png)\n\nPush notification:\n\n![Push notification](https:\u002F\u002Ffreescout-helpdesk.github.io\u002Fimg\u002Fscreenshots\u002Fpush.png)\n\nWeb installer:\n\n![Web installer](https:\u002F\u002Ffreescout-helpdesk.github.io\u002Fimg\u002Fscreenshots\u002Finstaller.png)\n\nLogin page:\n\n![Login page](https:\u002F\u002Ffreescout-helpdesk.github.io\u002Fimg\u002Fscreenshots\u002Ffreescout-login.png)","FreeScout 是一个免费开源的帮助台和共享邮箱系统，提供与Zendesk或Help Scout类似的功能。项目基于PHP（Laravel框架）开发，支持多语言界面、无缝邮件集成及现代Microsoft Exchange认证等特性，确保用户隐私的同时避免了对第三方服务的依赖。它适用于需要自托管客户服务解决方案的企业或组织，尤其适合那些重视数据控制权和安全性的场景。此外，FreeScout还提供了丰富的功能如碰撞检测、自动回复、内部笔记等，以提高团队协作效率和服务质量。",2,"2026-06-11 03:17:51","top_language"]