[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"project-70863":3},{"id":4,"name":5,"fullName":6,"owner":7,"repo":5,"description":8,"homepage":9,"htmlUrl":10,"language":11,"languages":10,"totalLinesOfCode":10,"stars":12,"forks":13,"watchers":14,"openIssues":15,"contributorsCount":16,"subscribersCount":16,"size":16,"stars1d":17,"stars7d":18,"stars30d":19,"stars90d":16,"forks30d":16,"starsTrendScore":20,"compositeScore":21,"rankGlobal":10,"rankLanguage":10,"license":22,"archived":23,"fork":23,"defaultBranch":24,"hasWiki":25,"hasPages":23,"topics":26,"createdAt":10,"pushedAt":10,"updatedAt":44,"readmeContent":45,"aiSummary":46,"trendingCount":16,"starSnapshotCount":16,"syncStatus":47,"lastSyncTime":48,"discoverSource":49},70863,"community-skeleton","uvdesk\u002Fcommunity-skeleton","uvdesk","UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.","https:\u002F\u002Fwww.uvdesk.com",null,"CSS",18948,563,47,70,0,165,256,323,495,43.25,"Open Software License 3.0",false,"master",true,[27,28,29,30,31,32,33,34,35,36,37,38,39,40,7,41,42,43],"agent-privilege","backbonejs","customer-support","docker-runtime","ecommerce-apps","ecommerce-apps-integration","freshdesk-alternative","knowledgebase","mailboxes","opensource","osticket-alternative","support-tickets","symfony4","ticketing-system","uvdesk-community","workflows","zendesk-alternative","2026-06-12 02:02:44","\u003Cp align=\"center\">\u003Ca href=\"https:\u002F\u002Fwww.uvdesk.com\u002Fen\u002F\" target=\"_blank\">\n    \u003Cimg src=\"https:\u002F\u002Fs3-ap-southeast-1.amazonaws.com\u002Fcdn.uvdesk.com\u002Fuvdesk\u002Fbundles\u002Fwebkuldefault\u002Fimages\u002Fuvdesk-wide.svg\">\n\u003C\u002Fa>\u003C\u002Fp>\n\n\u003Cp align=\"center\">\n    \u003Ca href=\"https:\u002F\u002Fpackagist.org\u002Fpackages\u002Fuvdesk\u002Fcommunity-skeleton\">\u003Cimg src=\"https:\u002F\u002Fposer.pugx.org\u002Fuvdesk\u002Fcommunity-skeleton\u002Fv\u002Fstable.svg\" alt=\"Latest Stable Version\">\u003C\u002Fa>\n    \u003Ca href=\"https:\u002F\u002Fpackagist.org\u002Fpackages\u002Fuvdesk\u002Fcommunity-skeleton\">\u003Cimg src=\"https:\u002F\u002Fposer.pugx.org\u002Fuvdesk\u002Fcommunity-skeleton\u002Fd\u002Ftotal.svg\" alt=\"Total Downloads\">\u003C\u002Fa>\n    \u003Ca href=\"#backers\">\u003Cimg src=\"https:\u002F\u002Fopencollective.com\u002Fuvdesk\u002Fbackers\u002Fbadge.svg\" alt=\"Backers on Open Collective\">\u003C\u002Fa>\n    \u003Ca href=\"#sponsors\">\u003Cimg src=\"https:\u002F\u002Fopencollective.com\u002Fuvdesk\u002Fsponsors\u002Fbadge.svg\" alt=\"Sponsors on Open Collective\">\u003C\u002Fa>\n    \u003Ca href=\"https:\u002F\u002Fgitter.im\u002Fuvdesk\u002Fcommunity\">\u003Cimg src=\"https:\u002F\u002Fbadges.gitter.im\u002Fuvdesk\u002Fcommunity-skeleton.svg\" alt=\"connect on gitter\">\u003C\u002Fa>\n    \u003Ca href=\"https:\u002F\u002Fforums.uvdesk.com\">\u003Cimg src=\"https:\u002F\u002Fimg.shields.io\u002Fbadge\u002FAsk%20me-anything-1abc9c.svg\" alt=\"discuss on uvdesk forum\">\u003C\u002Fa>\n    \u003Ca href=\"https:\u002F\u002Fgithub.com\u002Fcollections\u002Fmade-in-india\">\u003Cimg src=\"https:\u002F\u002Fbadges.frapsoft.com\u002Fos\u002Fv3\u002Fopen-source.png?v=103\" alt=\"Checkout us on open source projects from India\">\u003C\u002Fa>\n\u003C\u002Fp>\n\n\u003Cp align=\"center\">\n    \u003Ca href=\"https:\u002F\u002Ftwitter.com\u002Fintent\u002Ffollow?screen_name=uvdesk\">\u003Cimg src=\"https:\u002F\u002Fimg.shields.io\u002Ftwitter\u002Ffollow\u002Fuvdesk?style=social\">\u003C\u002Fa>\n    \u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002Fchannel\u002FUCKKt4IOC7ynLwhJMP35uFeQ\">\u003Cimg src=\"https:\u002F\u002Fimg.shields.io\u002Fyoutube\u002Fchannel\u002Fsubscribers\u002FUCKKt4IOC7ynLwhJMP35uFeQ?style=social\">\u003C\u002Fa>\n\u003C\u002Fp>\n\n\u003Cp align=\"center\">\n    ➡️ \u003Ca href=\"https:\u002F\u002Fwww.uvdesk.com\u002Fen\u002Fopensource\u002F\">Website\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fdocs.uvdesk.com\u002F\">Documentation\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fwww.uvdesk.com\u002Fen\u002Fblog\u002Fopen-source-helpdesk-installation-on-ubuntu-uvdesk\u002F\">Installation Guide\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fforums.uvdesk.com\u002F\">Forums\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fwww.facebook.com\u002Fuvdesk\u002F\">Community\u003C\u002Fa> ⬅️\n\u003C\u002Fp>\n\n\u003Cp align=\"center\" style=\"display: inline;\">\n    \u003Cimg class=\"flag-img\" src=\"https:\u002F\u002Fflagicons.lipis.dev\u002Fflags\u002F4x3\u002Far.svg\" alt=\"Arabic\" width=\"24\" height=\"24\">\n    \u003Cimg class=\"flag-img\" src=\"https:\u002F\u002Fflagicons.lipis.dev\u002Fflags\u002F4x3\u002Fde.svg\" alt=\"German\" width=\"24\" height=\"24\">\n    \u003Cimg class=\"flag-img\" src=\"https:\u002F\u002Fflagicons.lipis.dev\u002Fflags\u002F4x3\u002Fus.svg\" alt=\"English\" width=\"24\" height=\"24\">\n    \u003Cimg class=\"flag-img\" src=\"https:\u002F\u002Fflagicons.lipis.dev\u002Fflags\u002F4x3\u002Fes.svg\" alt=\"Spanish\" width=\"24\" height=\"24\">\n    \u003Cimg class=\"flag-img\" src=\"https:\u002F\u002Fflagicons.lipis.dev\u002Fflags\u002F4x3\u002Ffr.svg\" alt=\"French\" width=\"24\" height=\"24\">\n    \u003Cimg class=\"flag-img\" src=\"https:\u002F\u002Fflagicons.lipis.dev\u002Fflags\u002F4x3\u002Fit.svg\" alt=\"Italian\" width=\"24\" height=\"24\">\n    \u003Cimg class=\"flag-img\" src=\"https:\u002F\u002Fflagicons.lipis.dev\u002Fflags\u002F4x3\u002Fdk.svg\" alt=\"Danish\" width=\"24\" height=\"24\">\n    \u003Cimg class=\"flag-img\" src=\"https:\u002F\u002Fflagicons.lipis.dev\u002Fflags\u002F4x3\u002Fpl.svg\" alt=\"Polish\" width=\"24\" height=\"24\">\n    \u003Cimg class=\"flag-img\" src=\"https:\u002F\u002Fflagicons.lipis.dev\u002Fflags\u002F4x3\u002Ftr.svg\" alt=\"Turkish\" width=\"24\" height=\"24\">\n    \u003Cimg class=\"flag-img\" src=\"https:\u002F\u002Fflagicons.lipis.dev\u002Fflags\u002F4x3\u002Fcn.svg\" alt=\"Chinese\" width=\"24\" height=\"24\">\n    \u003Cimg class=\"flag-img\" src=\"https:\u002F\u002Fflagicons.lipis.dev\u002Fflags\u002F4x3\u002Fbr.svg\" alt=\"Brazil\" width=\"24\" height=\"24\">\n\u003C\u002Fp>\n\n[Uvdesk community helpdesk][1] project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions.\n\nVisit our official demo website to [see it in action!][15]\n\nCheck out UVdesk on **Symfony Official Website** – [Symfony][24]\n\nGetting Started\n-----------------\n\n* [About](#about)\n* [Features](#features)\n* [Documentation](#documentation)\n* [Modules](#modules)\n* [Requirements](#requirements)\n* [Installation](#installation)\n* [Docker Runtime](#docker-runtime)\n* [Docker Persistent Container](#docker-persistent-container)\n* [Vagrant Virtual Environment](#vagrant-virtual-environment)\n* [License](#license)\n* [Security Vulnerabilities](#security-vulnerabilities)\n* [Feedback](#feedback)\n* [Contributions](#contributions)\n\nAbout\n-----------------\n\nBuild on top of [symfony](https:\u002F\u002Fsymfony.com\u002F) and [backbone.js](https:\u002F\u002Fbackbonejs.org\u002F), UVdesk Community is an open-source, service-oriented, and event-driven helpdesk system designed for easy customization and seamless client support. Its extensible architecture allows organizations to deliver efficient, tailored customer service with minimal effort.\n\nThe standard distribution includes a comprehensive set of helpdesk packages to support a wide range of use cases and operational needs.\n\n  * [**Core Framework**][2] - At the heart of the helpdesk system, the core framework consists of all the necessary apis required by your project and dependent packages to keep things running smoothly\n\n  * [**Extension Framework**][3] - Introduces support for third-party package integration and development to easily build and extend the functionalities of your helpdesk system as per your requirements\n\n  * [**Automation Bundle**][4] - Adds support for workflows and prepared responses to automate any specific operations within your helpdesk system\n\n  * [**Mailbox Component**][11] - Convert and get all your emails to support tickets on UVDesk and manage customer query easily.\n\n  * [**Support Center Bundle**][5] - Integrates the easily customizable support center portal to enable users to easily interact with the support staff through your helpdesk system\n\nReach out to us at our official [gitter chat][20] or by joining [forum][21] for any queries, concerns and feature request discussions.\n\nThe development of the uvdesk community edition is led by the [uvdesk][10] team and backed by [Webkul][9]. Visit our [website][1] to learn more about the UVDesk Helpdesk System.\n\nFeatures\n----------------\n\n* [Translation Support (Multilingual)][32]\n* Unlimited agents, groups, teams, customers, tickets, and more.\n* Agent Privileges\n* No limit on the number of mailbox\u002Femail integrations.\n* Saved Replies – Quickly respond to frequent questions.\n* Filter tickets by status, ID, agent, customer, and more.\n* Block Spam\n* [Agent Activity][29]\n* [Marketing Announcement][30]\n* [Marketing Modules][35]\n* [Kudos][31]\n* [Microsoft Apps][36]\n* reCAPTCHA option.\n* Standard automated workflows.\n* Notes for agents.\n* Custom branding.\n* Change logo & favicon.\n* Broadcasting message.\n* Ticket Forwarding.\n* Prepared Response.\n* Email Notification.\n* Effective search.\n* User Friendly Web Installer.\n* Supports multiple attachments.\n* A powerful knowledge base and FAQ system—organize content by articles, categories, and folders.\n* Ticket types, Multiple Tags.\n* Email Templates.\n* [API Bundle][16] and [Documentation][25]\n* Edit\u002FDelete\u002FPinned ticket and thread.\n* Easily add collaborators and unlock even more capabilities.\n* [Explore Apps][26]\n\nDocumentation\n--------------\n\nVisit [docs.uvdesk.com](https:\u002F\u002Fdocs.uvdesk.com\u002F) to read our official documentation and learn more about the uvdesk community project.\n\nWe use Jekyll to develop and maintain our documentations. Consider contributing by submitting a pull request to our project's [jeykll repository](https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fuvdesk.github.io).\n\nRequirements\n--------------\n\n* **OS**: Ubuntu 16.04 LTS or higher \u002F Windows 7 or Higher (WAMP \u002F XAMPP).\n* **SERVER**: Apache 2 or NGINX.\n* **RAM**: 4GB or higher.\n* **PHP**: 8.1\n* **Processor**: Clock Cycle 1 Ghz or higher.\n* **For MySQL users**: 5.7.23 or higher.\n* **Composer**: 2 or higher.\n* **PHP IMAP** **&** **PHP Mailparse** for [Ubuntu][7], [Windows][23], [Centos][28], [Mac][27].\n\nInstallation\n--------------\n\nThe installation process is broken down into two distinct steps:\n\n* Setup\n* Configuration\n\n### Setting up your helpdesk project\n\nIn this step, you'll download the Helpdesk project skeleton and install its dependencies.\n\nYou can either use Composer to download and install everything automatically, or download a pre-packaged archive that includes all dependencies. We recommend using Composer whenever possible for easier updates and better dependency management. However, if you're on a system with limited resources (e.g., shared hosting), the archive download may be more reliable.\n\nRegardless of the method you choose, the configuration process for Helpdesk remains the same.\n\n#### Composer\n\nYou can use composer to setup your project by simply running the following command from your terminal:\n\n```bash\n$ composer create-project uvdesk\u002Fcommunity-skeleton helpdesk-project\n```\n\n#### Direct Download\n\nAlternatively, you can also [download the zip archive](https:\u002F\u002Fcdn.uvdesk.com\u002Fuvdesk\u002Fdownloads\u002Fopensource\u002Fuvdesk-community-current-stable.zip) of the latest stable release and extract its content by running the following commands from your terminal:\n\n```bash\n$ wget \"https:\u002F\u002Fcdn.uvdesk.com\u002Fuvdesk\u002Fdownloads\u002Fopensource\u002Fuvdesk-community-current-stable.zip\" -P \u002Fvar\u002Fwww\u002F\n$ unzip -q \u002Fvar\u002Fwww\u002Fuvdesk-community-current-stable.zip -d \u002Fvar\u002Fwww\u002F \\\n```\n\n### Configuring your helpdesk project\n\nAfter you've downloaded and installed all the project dependencies, you can configure your helpdesk installation using either of the following ways:\n\n#### Using Terminal\n\n```bash\n$ php bin\u002Fconsole uvdesk:configure-helpdesk\n```\n\n#### Using Web Installer Wizard\n\n##### Extract the contents of zip and execute the project in your browser in case of project zip download:\n\n~~~\nhttp(s):\u002F\u002Flocalhost\u002Fcommunity-skeleton\u002Fpublic\n~~~\n\n##### In case of created project using command, execute the project in your browser:\n\n~~~\nhttp(s):\u002F\u002Flocalhost\u002Fhelpdesk-project\u002Fpublic\n~~~\n\nor\n\n~~~\nhttp(s):\u002F\u002Fexample.com\u002Fpublic\n~~~\n\nAfter opening your project in the web browser, you will be greeted by the web installer which will guide you in configuring your project.\n\n##### Run project on localhost (dev mode)\n```bash\nphp bin\u002Fconsole server:run\n```\n\n**How to clear cache:**\n\n```bash\nphp bin\u002Fconsole c:c\n```\n\n#### ☁️ Deploy UVdesk on the Cloud with Amazon AMI\n\nEasily launch UVdesk on the cloud using our pre-configured Amazon Machine Image (AMI), available directly from the AWS Marketplace:\n\n👉 [**Launch UVdesk on AWS**](https:\u002F\u002Faws.amazon.com\u002Fmarketplace\u002Fpp\u002Fprodview-c4pibdsnipim4)\n\nThis AMI offers a quick and hassle-free way to set up UVdesk on a secure, scalable AWS environment. Perfect for both production deployments and testing purposes, with no need for manual configuration.\n\n**How to log in as admin\u002Fagent:**\n\n*Below url is the default url for admin\u002Fagent login if you have not made any changes for \u002Fmember prefix.*\n\n> *http(s):\u002F\u002Fexample.com\u002Fen\u002Fmember\u002Flogin* \n\n**How to log in as customer:**\n\n*Below url is the default url for customer login if you have not made any changes for \u002Fcustomer prefix.*\n\n> *http(s):\u002F\u002Fexample.com\u002Fen\u002Fcustomer\u002Flogin*\n\nDocker Runtime\n--------------\n\n[Dockerize your helpdesk project][22]\n\nDocker Persistent Container\n--------------\n\n[Get started with Uvdesk now by using docker persistent container][34]\n\nVagrant Virtual Environment\n--------------\n\n[Get started with uvdesk now by using vagrant to setup virtual environment][33]\n\nModules\n--------------\n\n[Available Modules\u002FApps](https:\u002F\u002Fstore.webkul.com\u002FUVdesk\u002FUVdesk-Open-Source.html)\n\nNeed something else ? email us at support@uvdesk.com\n\nLicense\n--------------\n\nAll libraries and bundles included in the UVDesk Community Edition are released under the [OSL-3.0 license][12] license.\n\nSecurity Vulnerabilities\n--------------\n\nPlease don't disclose any security vulnerabilities publicly. If you find any security vulnerability in our platform then please write us at [support@uvdesk.com](mailto:support@uvdesk.com).\n\nFeedback\n---------\n#### Feedback (Support Community project by raising feedback)\n\n* [Trustpilot][17]\n* [Capterra][18]\n* [Software suggest][19]\n\nContributions\n--------------\nThis project is hosted on [Open Collective][13] and exists thanks to our contributors:\n\n\u003Ca href=\"https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fcommunity-skeleton\u002Fgraphs\u002Fcontributors\">\u003Cimg src=\"https:\u002F\u002Fopencollective.com\u002Fuvdesk\u002Fcontributors.svg?width=890&button=false\"\u002F>\u003C\u002Fa>\n\n#### Backers\n\nThank you to all our backers! 🙏\n\n\u003Ca href=\"https:\u002F\u002Fopencollective.com\u002Fuvdesk#contributors\" target=\"_blank\">\u003Cimg src=\"https:\u002F\u002Fopencollective.com\u002Fuvdesk\u002Fbackers.svg?width=890\">\u003C\u002Fa>\n\n#### Sponsors\n\nSupport this project by becoming a sponsor. Your logo will show up here with a link to your website.\n\n\u003Ca href=\"https:\u002F\u002Fopencollective.com\u002Fuvdesk\u002Fcontribute\u002Fsponsor-7372\u002Fcheckout\" target=\"_blank\">\u003Cimg src=\"https:\u002F\u002Fimages.opencollective.com\u002Fstatic\u002Fimages\u002Fbecome_sponsor.svg\">\u003C\u002Fa>\n\n[1]: https:\u002F\u002Fwww.uvdesk.com\u002F\n[2]: https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fcore-framework\n[3]: https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fextension-framework\n[4]: https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fautomation-bundle\n[5]: https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fsupport-center-bundle\n[6]: https:\u002F\u002Fsupport.uvdesk.com\u002Fen\u002Fblog\u002Fprerequisites-ubuntu\n[7]: https:\u002F\u002Fsupport.uvdesk.com\u002Fen\u002Fblog\u002Fprerequisites-ubuntu\n[8]: https:\u002F\u002Fgetcomposer.org\u002F\n[9]: https:\u002F\u002Fwebkul.com\u002F\n[10]: https:\u002F\u002Fwww.uvdesk.com\u002Fen\u002Fteam\u002F\n[11]: https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fmailbox-component\n[12]: https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fcommunity-skeleton\u002Fblob\u002Fmaster\u002FLICENSE.txt\n[13]: https:\u002F\u002Fopencollective.com\u002Fuvdesk\n[14]: https:\u002F\u002Fdocs.uvdesk.com\u002F\n[15]: https:\u002F\u002Fdemo.uvdesk.com\u002F\n[16]: https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fapi-bundle\n[17]: https:\u002F\u002Fwww.trustpilot.com\u002Freview\u002Fuvdesk.com\n[18]: https:\u002F\u002Fwww.capterra.com\u002Fp\u002F158346\u002FUVdesk\u002F\n[19]: https:\u002F\u002Fwww.softwaresuggest.com\u002Fuvdesk\n[20]: https:\u002F\u002Fgitter.im\u002Fuvdesk\u002Fcommunity\n[21]: https:\u002F\u002Fforums.uvdesk.com\u002F\n[22]: https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fcommunity-skeleton\u002Fwiki\u002Fdockerize-helpdesk-project\n[23]: https:\u002F\u002Fsupport.uvdesk.com\u002Fen\u002Fblog\u002Fprerequisites-windows\n[24]: https:\u002F\u002Fsymfony.com\u002Fprojects\u002Fuvdesk\n[25]: https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fapi-bundle\u002Fwiki\u002FTicket-Related-APIs\n[26]: https:\u002F\u002Fstore.webkul.com\u002FUVdesk\u002FUVdesk-Open-Source.html\n[27]: https:\u002F\u002Fsupport.uvdesk.com\u002Fen\u002Fblog\u002Fprerequisites-mac\n[28]: https:\u002F\u002Fsupport.uvdesk.com\u002Fen\u002Fblog\u002Fprerequisites-centos7\n[29]: https:\u002F\u002Fwww.uvdesk.com\u002Fen\u002Fblog\u002Fuvdesk-agent-activity\u002F\n[30]: https:\u002F\u002Fwww.uvdesk.com\u002Fen\u002Fblog\u002Fuvdesk-marketing-announcement\u002F\n[31]: https:\u002F\u002Fsupport.uvdesk.com\u002Fes\u002Fblog\u002Fuvdesk-what-is-kudos\n[32]: https:\u002F\u002Fwww.uvdesk.com\u002Fen\u002Fblog\u002Flanguage-translation-in-uvdesk-open-source-helpdesk\u002F\n[33]: https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fcommunity-skeleton\u002Fwiki\u002FVagrant-Virtual-Machine-Environment\n[34]: https:\u002F\u002Fgithub.com\u002Fuvdesk\u002Fcommunity-skeleton\u002Fwiki\u002FDocker-Persistent-Container\n[35]: https:\u002F\u002Fwww.uvdesk.com\u002Fen\u002Fblog\u002Fmarketing-module\u002F\n[36]: https:\u002F\u002Fwww.uvdesk.com\u002Fen\u002Fhow-to-integrate-microsoft-app-to-your-opensource-uvdesk\u002F\n\n","UVdesk开源社区帮助台是一个为所有人设计的全面工单支持系统，旨在通过强大的功能简化客户服务和协作。其核心功能包括多语言支持、工作流管理、知识库构建以及与电子商务应用的集成等，并基于Symfony4框架开发，采用Backbone.js作为前端技术栈的一部分。该项目特别适合需要高效处理客户咨询和支持请求的企业或团队使用，无论是小型创业公司还是大型企业都能从中受益。此外，它还提供了多种部署选项，如Docker运行环境，以满足不同用户的需求。",2,"2026-06-11 03:34:37","high_star"]